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Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.

The second-hand shopping app has updated its sizing categories for women's and children's garments but did not contact all users about the change.

Digital Channels Response

Numerous buyers and vendors are posting online saying Vinted listings now show a different size category versus the original listing due to the recalibration.

Vinted explained the revised method more closely matches similar services.

They have suggested members to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.

Sizing System Updates

Before the change, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.

For certain items, the size labels have been reassigned - like an L measurement used to be a 12 but currently displays as UK 16-18.

Shopper Experiences

A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

A different member, based in Glasgow, explained products she uploaded with size 14 tags were displaying on the service as size 20–22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.

Manual Updates

Another shopper, located in England, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".

"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.

Marketplace Information

The app has more than 100 million users, with 18 million British users.

It has become a favored option versus similar marketplaces including eBay and Depop.

This isn't the first time that an unexpected update within the service has received backlash: earlier, Vinted reversed a change to its shipping options following member complaints.